Legal

Transparency about how we work, what we protect, and what you can expect when using our services.

On this page Full policy documents

Last updated: April 2026

Privacy Policy

Zulu Code (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).

Information we collect

How we use it

Who we share it with

We do not sell your personal information. We share it only with trusted sub-processors (hosting, email, payment) strictly to deliver the service you requested, and only under confidentiality agreements.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing hello@zulucode.co.za.

Terms of Service

By engaging Zulu Code for any service, you agree to these terms. They describe the basic expectations between us.

Scope of work

Every engagement is confirmed in writing via a proposal, quotation, or statement of work that sets out deliverables, timelines, and pricing. The written scope takes precedence if there is any conflict with verbal discussions.

Payment

Unless agreed otherwise, 50% of the project fee is payable on acceptance of the quote, and 50% on delivery. Hosting and recurring services are billed monthly or annually in advance.

Revisions

The number of revision rounds included in a package is shown on the applicable service page. Additional revisions are billed at our standard hourly rate.

Ownership

Upon full payment, you receive full ownership of all final deliverables except third-party assets (fonts, stock imagery, open-source libraries) which retain their original licences.

Cancellation

Either party may terminate an engagement with written notice. Work completed up to that point is payable in full.

Cookie Policy

Our website uses a minimal set of cookies to ensure the site functions correctly and to understand how it’s used, in anonymised form.

Essential cookies

Required for the website to work (session state, security, preferences). These cannot be switched off without breaking the site.

Analytics cookies

Help us understand aggregated traffic patterns. No personally identifying information is collected. You can disable these via your browser settings.

Managing cookies

All modern browsers let you view, manage, and delete cookies. Blocking all cookies may impact the usability of some features.

Disclaimer

The information on this website is provided in good faith and for general information only. While we take reasonable steps to keep the content accurate and up to date, Zulu Code makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information contained on the site.

Third-party links

Our site may contain links to external sites that are not operated by us. We have no control over, and assume no responsibility for, the content or practices of any third-party sites.

Limitation of liability

To the maximum extent permitted by law, Zulu Code will not be liable for any loss or damage arising from your use of this website or reliance on its content.

Portfolio & case studies

Work shown on our site remains the intellectual property of the respective clients and is displayed with their permission where required.